At Shine-Lotus SRL, we strive to make your shopping experience convenient and secure. We accept payments from credit and debit cards issued worldwide. Please find below important information regarding our payment process:
Accepted Payment Methods:
- We accept payments made with major credit and debit cards, including Visa, Mastercard and Paynet.
- Our payment gateway ( Paynet ) is designed to process transactions securely, providing you with peace of mind when making purchases on our website.
Secure Transaction Process:
- All transactions are processed using industry-standard encryption technology to ensure the security of your personal and financial information.
- We do not store your payment details on our servers, further enhancing the security of your transactions.
International Payments:
- We welcome customers from around the world and accept payments from credit and debit cards issued globally.
- Please note that currency conversion rates may apply for international transactions. Your card issuer may also charge additional fees, such as foreign transaction fees. We recommend contacting your card issuer for more information on any applicable fees.
Payment Confirmation:
- Upon successful completion of your payment, you will receive a confirmation email containing details of your order and payment.
- If you encounter any issues during the payment process or do not receive a confirmation email, please contact our customer service team for assistance.
Billing Information:
- Please ensure that the billing information provided during checkout matches the information associated with your credit or debit card to avoid payment processing delays.
- Inaccurate or incomplete billing information may result in payment failure or delays in order processing.
Payment Security:
- Your security is our top priority. We employ robust security measures to safeguard your payment information and ensure a safe shopping experience.
- If you have any concerns about the security of your payment information or suspect unauthorized activity, please contact us immediately.
Contact Us:
- If you have any questions or require assistance with the payment process, please don't hesitate to contact our customer service team. We are here to help and ensure that your payment experience is smooth and hassle-free.
Thank you for choosing Shine-Lotus SRL. We appreciate your business and look forward to serving you with our high-quality products and exceptional service.